Accessibility | Boost by Proprep
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Boost Accessibility Status

Boost is a cloud-based learning platform supporting video learning and offering quantitative skills support across the undergraduate curriculum.


Boost is run by Proprep UK Ltd, and we are committed to making our products accessible to everyone.

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What we’re doing to improve accessibility


To make sure Boost can be used by everyone regardless of access needs, we have partnered with 3 rd party testers to audit the platform against Web Content Accessibility Guidelines 2.1 (WCAG).
 

We know some parts of Boost are not fully accessible right now. We have listed guidance for users below in the Accessibility Guidance section.

 

To improve the accessibility of Boost we are working with our development teams and partners to address all WCAG issues that we have found through testing. Not all fixes can be deployed immediately so we are prioritising those issues that most affect user experience and users of assistive technologies.

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We know there were significant blockers for keyboard and screen reader users on the platform. We have prioritised these issues and in the last year have resolved the majority of keyboard issues, including all significant navigation blockers. These improvements to the platform enable navigation for many users including people with mobility impairments, blind and partially sighted users, and help support different assistive technologies. We are continuing to work on the remaining issues and will update as more fixes are deployed.


In the meantime, if you have any accessibility related issues, queries, or feedback please contact us using the methods below. We appreciate all user feedback to help us improve our products.

 

Feedback and contact information


For content issues including if you need information in a different format like accessible PDF, large print, easy read, audio recording or braille email
monika.lee@proprep.com.


For all other requirements email katherine.ryan@proprep.com.


We’ll consider your request and get back to you in 10 days.

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Accessibility Guidance


My Computer My Way has advice on making your device easier to use if you have a disability.


The list below covers some of the main accessibility areas that may affect user groups and their experience of Boost content.

 

  • All Boost content receives automated captioning. We try to ensure that allcaptions are as accurate as possible. If you are having trouble with captioning on any video content or other media-alternatives please contact us.
     

  • Because of the complex nature of a lot of Boost content, including interactive practice questions, and all the features available to instructors, we advise users to log in to Boost on PCs where possible rather than mobile devices. This gives the best experience for most users.
     

  • Some of Boost’s more dynamic or interactive content does not always work for keyboard and screen reader users. We know that there are several blockers that may make Boost content harder to navigate for these groups. If you are having particular trouble with keyboard controls or using a screen reader on Boost please contact us.
     

  • Some partially sighted or colourblind users may prefer to adjust magnifications on Boost or uses colour overlays or high contrast modes. Boost branding does have some colour issues and areas where browser magnification or mobile views can be improved. We are working to address these as priority issues.


Preparation of this update


This update was prepared on 07/06/2023.


This website was last tested on 02/05/2023. The test was carried out by All Able Ltd.


A representative sample of pages of the website were tested. Testing was composed of a mixture of manual, semi-automated and assistive technology testing.

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